Reference

How 77mn Handles Your Personal Information

When you open an account with us and use local payment methods like bKash, Nagad, or Rocket, you share certain personal details — and you deserve to know exactly what we do with them.

Data collected at account openingbKash, Nagad, Rocket payment dataYour rights to access and correctionHow to contact us about your dataBangladesh-region eligibility applies

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Data We Collect When You Use 77mn

77mn Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit or request a withdrawal, our system logs the transaction reference, wallet number (partially masked), and

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timestamp so we can verify the transfer and match it to your account. We also collect device and browser data automatically — your IP address, the type of device you are using, and session activity. This helps us detect unusual login attempts and keep your account
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secure. We do not sell your personal data to third parties for their own marketing. Data shared with payment processors like the bKash or Nagad networks is limited strictly to what is needed to complete your transaction. Cookies and similar tracking tools record your session preferences
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and, where you have consented, help us show content relevant to your activity on the lobby. You can adjust cookie settings through your browser at any time. Use of this platform and the data processing that comes with it is subject to your local law and
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the eligible regions we operate in.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Security and Your Account Rights

Protecting your account data is an operational priority, not a marketing claim. Every detail below reflects how our systems actually work — from the moment you log in to the moment a withdrawal clears back to your Nagad or bKash wallet. Your rights over your personal data are real and actionable, and we have built a direct path to exercise them.

Encrypted Data Storage All account data — including your registered mobile number and payment wallet references — is stored with SSL encryption. We do not hold full wallet numbers in plain text at any point.

Retention and Deletion We keep your account data for as long as your account is active and for the period required by applicable financial record rules. Once that window closes, deletion or anonymisation is applied.

Access and Correction Rights You can request a copy of the personal data we hold on you. If anything is wrong — a mismatched name or phone number tied to your bKash or Rocket wallet — we will correct it promptly on request.

Cookie Consent Control Non-essential cookies require your consent and you can withdraw it at any time through browser settings. Withdrawing consent does not affect your ability to log in or make deposits.

REACH US ABOUT PRIVACY

How to Contact Us About Your Data

If you want to review the personal data we hold on your account, request a correction, or ask us to delete information where that is permitted under applicable rules, our support team is the right first stop. We handle data-related requests separately from general account queries so your concern reaches the right person without delay. Eligibility to make certain data requests may vary depending on the region you are accessing from and what local law allows.

Team online

Live Chat Support

Open the chat window inside your account dashboard and select the Data and Privacy option. We aim to acknowledge data requests within one business day.

Email Request

Send your data request to our support email address listed in your account settings. Include your registered mobile number so we can verify your identity before acting.

In-Account Help Centre

The Help section of your account contains a dedicated Privacy Request form. Fill it in while logged in so your identity is confirmed automatically without extra steps.

Common Questions About Your Privacy at 77mn

These are the questions we actually receive from people managing their accounts in Bangladesh — about what data we hold, how payment details are stored, and how to act on your rights. If your question is not here, our support team can respond through the in-account Help Centre.

We store a masked reference of your wallet number to match transactions to your account. The full number is never held in readable plain text after the transaction is processed.

Access to your personal data is restricted to authorised staff handling account verification, payment processing, and security monitoring. It is not shared across unrelated departments or with unrelated third parties.

Yes, you can submit a deletion request through the Privacy Request form in your account Help section. Some data must be kept for the period required by applicable financial compliance rules before deletion applies.

When you deposit via Rocket, we log the transaction reference, partial wallet number, amount, and timestamp. This is used only for verifying the transfer and crediting your account wallet correctly.

Contact support via live chat or email and request a data correction. We will verify your identity first — usually by confirming the mobile number tied to your bKash or Rocket payment method.

Your access to the platform and the data rights available to you depend on your local law and the eligible regions we operate in. We recommend checking what applies to your specific location.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTeen Patti SuperSpin InfoAbout Us

How 77mn Handles Your Personal Information

Data Handling, Security and Your Account Rights

How to Contact Us About Your Data

Live Chat Support

Email Request

In-Account Help Centre

Common Questions About Your Privacy at 77mn

01 Does 77mn store my bKash or Nagad wallet number?

02 Who can see my personal data inside 77mn?

03 Can I ask 77mn to delete my account data?

04 What data does 77mn collect when I deposit via Rocket?

05 How do I correct a wrong name or phone number on my account?

06 Does the Privacy Policy apply the same way for all locations in Bangladesh?

Privacy Policy

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